I vividly remember when Microsoft rolled out Windows 95.
Designed to actually look like a desktop, with icons for the Recycle Bin,
Briefcase, Inbox and other functions, it felt revolutionary, a boon for productivity as
well as operations
and logistics, and above all, user-friendly. And that innovation was
market-proven: Microsoft product designer at the time, Juliette Weiss, noted in a
2017 article for Medium, “It was the most heavily user-tested product in
[the company’s] history.”
In those days, it made sense to treat a computer workspace more or less like your home or office desktop — to regularly clean and organize it just as you would its physical facsimile. But today, with cloud computing and an endless number of automated tools and apps, the digital/physical workspace analogy doesn’t quite hold up. Organizing your 21st-century ecosystem isn’t just a matter of implementing a smart filing system, but about choosing the right tools and building intuitive systems, then continually refining and updating them....
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